Shipping & Returns
Singapore Orders
Normal Mail
Free normal mail by Singpost with purchase of SGD 30. Levupets will not be responsible in the event that a normal mail parcel goes missing.
Tracked Mail
Reduced delivery rate with purchase of SGD 25
Free tracked delivery by Singpost with purchase of SGD 50
Courier Delivery
Reduced delivery rate with purchase of SGD 45
Free courier delivery by Qxpress with purchase of SGD 85
International Orders
Malaysia
Reduced delivery rate with purchase of SGD 40
Free delivery with purchase of $90
Rest of the World
Reduced delivery rate with purchase of SGD 120
Free delivery with purchase of SGD 180
Customs and Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Return Policy
Returns and Exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Cancellation
Contact me within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalised orders
-
Digital downloads
-
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.