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faq

  • BOW TIE SIZES
    Petite: 6cm x 4cm Recommended for cats and small sized Mini: 8cm x 5.5cm Recommended for cats and small-medium sized dogs Regular: 10cm x 7cm Recommended for fluffy cats and medium-large sized dogs Large: 12cm x 8.5cm Recommended for fluffy large sized dogs or giant breed dogs
  • HOW TO WEAR
    Our collar accessories come with vertical velcro straps by default. The strap will fold around your collar/certain harness over itself. Please do cut off excess length if the velcro is too long. The straps are cut for collars/harnesses that are less than 2.5cm. If you have an extra skinny or wide collar/harness, please leave us a message to modify the straps accordingly.
  • HOW TO CLEAN
    Please do avoid exposing the accessories to dirty environments as much as possible to best protect the colours. However, in the event the accessory is dirtied, please take care to clean them as so: Bow Ties: Gently rinse with water, use mild soap if necessary. Press to remove excess water before letting air dry. Kanzashi Flowers: Do not come into contact with water. Clothing and other Apparels: Remove all additional pieces (e.g. clip on bows) before washing with mild soap by hand.
  • ABOUT CUSTOMISATION
    For all custom designs and size, please contact us for more information.
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